Contact K-Electric
For a billing issue, payment record, connection request or electricity complaint, contact K-Electric directly through its official channels.
Call K-Electric
Use KE’s official phone channels for billing and account support.
Have your account number and a short description of the issue ready. For payment queries, keep the transaction reference and date nearby. If you submit a complaint, retain the reference KE gives you for follow-up.
These numbers belong to K-Electric, not to this website. Calling them connects you with the utility’s support arrangements. This site does not route or record the call.
Official Digital Channels
KE WhatsApp +92 348 0000 118. Open the official conversation and follow its current menu. Share account details there only when the official service requests them.
KE SMS service 8119. Follow the current instructions on KE’s contact page for registration and service commands. Your network’s messaging charges may apply.
KE Live provides official online account services. Available actions depend on the service and your account. For the bill document, start with our official bill-access link.
KE House Address
KE House, 39-B, Sunset Boulevard
Phase-II, Defence Housing Authority
Karachi, Pakistan
This is KE’s published office address. It is not the address of KE Duplicate Bill. Before visiting, confirm which customer care centre handles your request and its current opening hours. A head-office address does not mean walk-in billing support is available there.
Prepare Your Support Request
For a missing bill or form error, try the troubleshooting checklist. For unfamiliar charges, review the bill explanation guide. For a pending transaction, use payment-status guidance and contact your payment provider where appropriate.
KE handles utility and account issues. It does not operate this independent website and is not responsible for this site’s content or calculator. We do not collect complaint submissions. The bill request form is separate from KE’s support channels.
Contact details were reviewed on 22 September 2026 against K-Electric’s official contact page. Confirm details there if a channel is unavailable.
Prepare the Details for Your Account Type
Residential Accounts
Have the account, month, tariff category and relevant readings or receipt ready. Ask KE to clarify eligibility or load details when those are disputed.
Residential Support ChecklistCommercial Accounts
Also have the A-2 code, sanctioned load and fixed-charge billing demand ready. Identify the premises and exact charge being queried.
Commercial Support ChecklistUse the official KE contact details above. Keep the complaint reference and send supporting records only through the official channel.
Check Your KE Duplicate Bill
Return to the homepage to request the issued document from KE.